Public REPC FAQ

1.    When and where is the Public REPC?

The Public REPC will be held from 2 December 2011 (Friday) to 3 December 2011 (Saturday), at the Sands Expo and Convention Centre, Hall F, Marina Bay Sands (10 Bayfront Avenue, Singapore 018956), from 10.00am to 9.00pm.

2.    What documents should I produce upon collection of my race pack at the counter?

All runners are required to produce the following documentation upon request from the counter staff:

• NRIC/Passport/Photo ID (for runners in all adult race categories)
• A photocopy of the runner's Birth Certificate (for Kids Dash participants only)

3.    What can I do if I know in advance that I am unable to collect my race pack at the Public REPC?

Runners who know in advance that they are unable to collect their race packs at the Public REPC may appoint representatives to collect on their behalf. All representatives are required to produce the following documentation upon request from the counter staff:

• NRIC/Passport/Photo ID
• A photocopy of the runner's NRIC/Passport/Photo ID (for runners in all adult race categories)
• A photocopy of the runner's Birth Certificate (for Kids Dash participants only)
• Letter of Authorisation (LOA)

Please click here to download the Letter of Authorisation (LOA).

A runner can collect on behalf of a maximum of five other runners at the Public REPC. A non-running representative may collect on behalf of a maximum of six runners at the Public REPC.

4.    Where can I download the Letter of Authorisation (LOA), which my friends/family members/relatives would need to bring to the Public REPC to collect the race pack on my behalf?

Please click here to download the Letter of Authorisation (LOA).

5.    Can I or my representative still collect the race pack if either of us is unable to present the required documentation?

The Organisers reserve the rights to refuse the collection of race pack for any runner or representative who does not provide the required documentation.

Please refer to Q2 and Q3 for required documentation for runners and representatives respectively.

6.    If I miss the Public REPC, will I be able to collect my race pack on the race day?

No. All runners and appointed representatives are to collect their race packs during the REPC period. There will be strictly no collection of race packs on the race day.

Uncollected race packs after the REPC period will be deemed unwanted. The Organisers shall be at liberty to dispose or re-distribute them accordingly.

7.    Is there delivery service for the race packs?

No. Unfortunately, there is no delivery service for the rack packs.

8.    Will there be parking lots for the Public REPC?

Parking lots are available at Marina Bay Sands. However, there will be no specific parking lots designated for both the Closed and Public REPC. Runners and representatives are strongly encouraged to take public transport to the Sands Expo and Convention Centre at Marina Bay Sands as the car park is expected to be full during the event. For more details on how to get to Marina Bay Sands, runners and representatives can visit www.marinabaysands.com/Company-Information/Directions-to-Marina-Bay-Sands/

9.    What are the items in my race pack?

The race pack for runners in all adult race categories consists of the following items:

• Event Handbook
• Event Running Singlet
• Personalised race bib pack containing:
  • 01 x timing device (applicable for Full Marathon, Ekiden, Half Marathon and 10km participants only)
  • 01 x race bib
• Items from sponsors

The race pack for Kids Dash participants consists of the following items:

• Event Handbook
• Event Running Singlet
• Personalised race bib pack containing:
  • 01 x race bib
  • 01 x parent's wrist band (only for Kids Dash participants aged 6 and below)
  • Items from sponsors

10.    I realised that I have missing/faulty items in my race pack after leaving the race pack collection counter. Can I return to the counter to request for an exchange of faulty items or a top-up of missing items?

No. All runners and representatives should perform a check for missing or faulty items in their race packs at the collection counter and notify the counter staff immediately should there be any faulty items or items missing from their race packs. Once they leave the collection counter, they will not be allowed to request for an exchange of faulty items or a top-up of missing items.

11.    What happens if the timing device is missing from my race pack?

A new timing device will be provided for free if it is not found in the race pack upon receipt at the collection counter. Every runner and representative should check to ensure there is a timing device in their race pack before leaving the collection counter. Cases of missing timing devices will not be entertained once the runner or representative leaves the collection counter.

12.    Can I exchange my race pack and/or all other items in the race pack according to my preference?

The exchanging of race packs and/or all other sponsors' items are strictly not allowed.

13.    How can I ensure that the timing device inside my race pack is correctly embedded with my personal particulars?

Scanning stations are available at the REPC for runners and representatives to scan and check their timing devices. Those who receive timing devices embedded with incorrect personal particulars may proceed to the help desk for assistance.

14.   What happens if I lose, misplace or forget to bring my timing device to the race? Can I still run in the race?

Runners may still participate in the race if they lose, misplace or forget to bring their timing devices, as their race bibs are the passport to participate in the race. However, their race timings will not be recorded.

15.   Do I need to return the timing device after completing my race?

Runners do not need to return their timing devices as they are designed to be disposable.

16.   Will I be able to exchange the event Running Singlet if it does not fit me?

No. As the Organisers have provided the size charts for participants' reference before they choose their Running Singlet sizes, any request for a change in singlet sizes will not be entertained.

17.   What happens if the race bib pack which I have been issued with does not match my personal particulars?

You should check the contents of your race bib pack before leaving the REPC. If you encounter such an issue, please kindly approach the staff at the help desk. They will then assist you accordingly.

18.   What is the purpose of the race bib and why must I wear it?

The race bib acts as a passport for runners to take part in the race. Runners are required to fill in their personal details on the reverse side of their race bibs for emergency purpose. Runners who do not wear their race bibs will be directed out of the race route by route marshals. They will not receive the Finishers' Medal or Certificate.

19.   When will I receive my Finisher's Certificate?

Participants can expect to receive their Finisher's Certificates by end January 2012.

20.   Can I register for the race at the Public REPC?

There will not be any race registration for the SCMS 2011 at both the Closed and Public REPC.

21.   Can I give up my race entry to someone else or change my race category?

No. Race entry is non-transferrable and any request from runners to change their race category will not be entertained.

22.   Where can I find more information about the SCMS 2011?

Runners can either refer to the SCMS 2011 Event Handbook contained within each race pack or visit http://www.marathonsingapore.com/ for more information.

For further enquiries, please kindly call our hotline at 6643 9191 between 9.00am to 6.00pm on weekdays or email to info@marathonsingapore.com